Keynotes
Kindness Means Business: The Leadership KPIs Shaping the Future of Your Business
Overview:
In this high-impact keynote, Eric unpacks why empathy, accountability, and resilience (EAR) are more than soft skills—they’re business drivers. Using data-backed insights from Gallup, Google’s Aristotle Project, and neuroscience, this session shows how operationalizing kindness improves financial KPIs, retention, customer satisfaction (NPS), and team engagement.
Audience Takeaways:
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Understand the Kindness KPIs™ framework: how Empathy, Accountability, and Resilience drive business outcomes
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Identify the leadership behaviors that increase retention and engagement, and the ones that quietly sabotage them
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Move from reactive management to intentional culture design that sustains high performance and profits
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How to create a psychologically safe environment for clients and team members
The Business Case for a Kind, Drama-Free Workplace
Overview:
Workplace drama isn’t harmless—it’s expensive. Voluntary or involuntary negative behaviors drain time, money, health, and relationships, creating hidden costs that quietly sabotage growth. In this keynote, Eric exposes the true business impact of drama and shows leaders how respect and psychological safety serve as the antidote. Blending neuroscience, Gallup engagement data, and real-world examples, Eric delivers a clear roadmap for reducing conflict, elevating trust, and building a culture where people thrive. The result? Lower turnover, stronger engagement, and performance gains that can be measured on the bottom line.
Audience Takeaways:
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Identify the hidden costs of drama and disrespect that erode retention and profitability
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Understand why respect and psychological safety are non-negotiable drivers of sustainable performance
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Learn practical strategies for reducing drama and cultivating a culture of trust and accountability
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Discover how drama-free workplaces unlock innovation, collaboration, and long-term employee loyalty
The Six Superpowers: Activating Personal Agency in a Drama-Free Workplace
Overview:
Every ounce of drama—voluntary or involuntary—drains time, money, health, and relationships. In this transformative keynote, Eric introduces The Six Superpowers Within, a science-backed framework blending neuroscience, emotional intelligence, and practical tools for personal and organizational agency. Audiences discover how to regulate their nervous systems, reduce costly stress behaviors, and replace chaos with clarity—at work and in life.
Audience Takeaways:
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Learn the six superpowers that restore energy, focus, and resilience in high-pressure environments
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Understand how to shift from reactivity to intentional leadership through agency and self-regulation
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Practical tools to reduce drama, strengthen trust, and create a culture where people thrive
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Reframe personal and organizational “stress stories” into actionable growth strategies
Leading with Your E.A.R.: The Strategic Power of Empathy, Accountability, and Resilience
Overview:
Great leaders don’t just manage tasks—they shape cultures. In this keynote, Eric introduces the EAR framework—Empathy, Accountability, and Resilience—as a practical, measurable path to building high-performing teams. Drawing on neuroscience, workplace psychology, and real-world case studies, Eric demonstrates how EAR transforms leadership from reactive management into intentional culture design. Audiences will see why these three qualities aren’t “soft skills” but the strategic power tools driving retention, growth, innovation, and long-term success.
Audience Takeaways:
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Understand how empathy, accountability, and resilience directly impact KPIs like retention, engagement, and customer satisfaction
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Learn how to model EAR behaviors to build trust and psychological safety across teams
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Identify common leadership blind spots that erode loyalty and performance—and how to correct them
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Gain practical tools for embedding EAR into everyday leadership practices to create measurable business impact